Frequently Asked Questions (FAQs)
How do I use your herbal powders for skin care?
For glowing skin, our herbal powders can be used as face masks, cleansers, or exfoliators. Mix the powder with rose water, honey, yogurt, or milk, apply it evenly to the skin, let it sit for the recommended time, and rinse off for a refreshed and radiant complexion.
How do I use your herbal powders for hair care?
Our Ayurvedic herbal powders can be used as hair masks, scalp treatments, or herbal cleansers. Simply mix the recommended quantity with water, aloe vera, yogurt, or herbal oils to create a paste, apply it evenly to the scalp and hair, leave it for the suggested duration, and rinse thoroughly with lukewarm water.
Are your products suitable for all hair and skin types?
Yes! Our Ayurvedic formulations are crafted to suit all hair and skin types, including dry, oily, sensitive, and combination skin. However, we always recommend a patch test before use to ensure compatibility with your skin or scalp.
Do your products help with hair fall and dandruff?
Yes! Our herbal powders are enriched with Ayurvedic ingredients known for their ability to reduce hair fall, control dandruff, and promote hair regrowth. Ingredients like Amla, Bhringraj, Brahmi, and Neem nourish the scalp, strengthen hair roots, and maintain overall hair health.
Do you offer customized product recommendations?
Yes! If you need a personalized Ayurvedic solution for specific hair or skin concerns, just reach out to us via email or WhatsApp. Whether it's for hair fall, dandruff, scalp health, or skin glow, our team will curate the best herbal formula tailored to your needs, ensuring effective and natural care.
About Our Products
Are your products 100% natural?
Yes! All our products are made from 100% natural and ethically sourced ingredients, free from harmful chemicals, artificial preservatives, and synthetic additives. We follow traditional Ayurvedic formulations, ensuring that each product is safe, effective, and supports holistic hair and skin care.
Are your products cruelty-free?
Absolutely! At BIJ Tatva, we believe in ethical and sustainable beauty practices. Our products are 100% cruelty-free, meaning they are never tested on animals and contain no animal-derived ingredients.
How do I use your herbal powders for hair care?
Our Ayurvedic herbal powders can be used as hair masks, scalp treatments, or herbal cleansers. Simply mix the recommended quantity with water, aloe vera, yogurt, or herbal oils to create a paste, apply it evenly to the scalp and hair, leave it for the suggested duration, and rinse thoroughly with lukewarm water.
Do your products have any side effects?
Our herbal products are carefully formulated with 100% natural ingredients and are generally safe for all skin and hair types. We do not use harsh chemicals, synthetic additives, or artificial preservatives. However, if you have sensitive skin, allergies, or underlying health conditions, we recommend performing a patch test before use or consulting a healthcare professional for guidance.
Are your products tested for quality?
Yes! At BIJ Tatva, we follow strict quality control measures to ensure that every product meets the highest standards of purity, safety, and effectiveness. Our herbal powders undergo thorough testing to maintain their authenticity, potency, and freshness, delivering chemical-free and Ayurvedic-based care for your hair and skin.
Ordering & Shipping
What is your return policy?
We offer a 7-day return policy for unopened and unused products. If you are not satisfied, please reach out to us within the return window.
How do I request a refund?
To request a refund, please contact our support team with your order details, and we’ll guide you through the process.
What if I receive a damaged or wrong product?
We take great care in packaging our products, but if you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with a photo of the product. We will resolve the issue quickly with a replacement or refund.
How long will it take to receive my order?
e process and dispatch orders within 24-48 hours. Delivery times depend on your location:
Metro cities: 3-5 business days
Other locations: 5-7 business days
Remote areas: 7-10 business days
You will receive a tracking number via email or WhatsApp once your order is shipped.
Can I cancel or modify my order?
Orders can be canceled or modified within 12 hours of placing them. Once an order is processed for shipping, it cannot be changed. Please contact our support team as soon as possible if you need any modifications.
Do you ship internationally?
Currently, we ship only within India. However, we are working on expanding our services to international customers soon. Stay tuned for updates!
Do you provide order tracking?
Yes! Once your order is shipped, you will receive a tracking link via email or SMS. You can use this link to track your order in real time. If you have any issues, feel free to contact our support team.
Do you offer Cash on Delivery (COD)?
Yes! We offer Cash on Delivery (COD) for select locations. You can check the availability of COD at checkout before placing your order.